Location: Anniston, AL, United States
Category: Information Technology
Requisition ID: 11987
Career Level: Junior
Remote Work Options: On-Site
Clearance Type: None
The Desktop Support - Associate position provides user support for PC hardware and software installation, maintenance, support, refresh and troubleshooting. User support is performed in person, using remote tools, by telephone, and/or via chat. User assistance and training is included as needed. Support includes coordinating with Desktop Support team peers, Desktop Engineering technicians and their team leads. Works under the direction of the Desktop Support team lead. May occasionally include hands on support as directed from the Application, Network and Server/Storage teams.
General Dynamics is a successful Fortune 100 global aerospace and defense company with over 90,000 employees worldwide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our military vehicle clients. Our team focuses on continuous process and productivity improvements to reduce product costs while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and their Allies to ensure these vehicles remain survivable, relevant, flexible, affordable and capable of addressing a dynamic threat environment.
General Dynamics Land Systems ethos is our distinguishing moral nature. Each of us has an obligation to behave according to our values. In that way, we ensure we continue to be good stewards of the investments by our shareholders, customers, employees and communities, now and in the future. Our ethos is rooted in five values: 1) Honesty – We tell the truth to ourselves and to others. Honesty breeds transparency. 2) Trust – We trust each other to do the right thing. 3) Humanity – We are compassionate and empathetic. We respect the dignity, rights and autonomy of others. 4) Alignment – We are united in our commitment to our values. 5) Value Creation – We create value by doing the right thing for our shareholders, our customers, our employees and our communities.
Formal Education & Certification
Knowledge & Experience
Headquartered in Reston, Virginia, General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation; ship construction and repair; land combat vehicles, weapons systems and munitions; and technology products and services. General Dynamics employs more than 100,000 people across 65 countries worldwide and in all 50 U.S. states, more information is available at www.gd.com. General Dynamics Land Systems, is a business unit of General Dynamics, and is an innovative leader of ground combat systems’ equipment and software for our clients. Our performance-driven team partners with the U.S. Army, U.S. Marine Corp and other militaries across the Globe to ensure that next generation ground combat vehicles are ready to protect our fighting men and women in uniform. General Dynamics Lands Systems provides a competitive compensation package, site specific flexible work schedules, 401(k) with Company Match; Bonus Eligibility, Employee Development Opportunities, Tuition Reimbursement, On-site Amenities, and comprehensive Medical/Dental/Vision Insurance. At General Dynamics Land Systems, we strive to be champions who drive diversity, equity and inclusion. We are committed to our values and beliefs to provide a healthy and secure working environment that empowers team members to build careers that reward. We are focused on supporting an inclusive company that recognizes the value in creating a dynamic team that is diverse.
As an Equal Opportunity Employer, General Dynamics Land Systems (“GDLS”) provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. GDLS also is committed to providing reasonable accommodations to individuals with disabilities and disabled veterans.. If, due to a disability, you need an accommodation to search or apply for an opportunity with GDLS, please call 586-825-4000 or send an e-mail to [email protected] for assistance and let us know the nature of your request and your contact information.